Appalling service - New business account. Avoid Nedbank at all costs!

Lodged an online application for a basic new small business pay-as-you-use account. Received a confirmation email with reference number. 3 DAYS later heard nothing - called in only to be told that they processing online applications any more. No Comms to customers. A new application Was then created and lodged from scratch. Another day goes by ...hearing nothing. Went into bank branch the next day and was fobbed off with a story that I’d have to wait several more days before they could start the process of creating a new account. How can the creation of a new basic business account take weeks. Surely this is a few hours process. Im definitely going to another bank.