1 reviews | Active since May 2016
Appalling Service - Nedbank Gardens, Cape Town
<p>We have a stokvel account with Nedbank. On Thursday the 8th of December we handed the members account numbers at the Gardens Branch so that the funds may be transferred to the members account. We were told the money should reflect in the account on Monday 2016/12/12. Its Wednesday 2016/12/14 and we are yet to receive the money or at least some sort of communication.</p> <p> </p> <p>What kind of service is this? Its like we're applying for loans and thats not the case. This is extremely unprofessional and annoying. I doubt we'll keep the stokvel account with your bank going forward.</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
What time is soon? % hours later, no call no response. I guess Nedbank is simply telling us to **** off. Lesson learned! I'm done with this bank.
What time is soon? % hours later, no call no response. I guess Nedbank is simply telling us to **** off. Lesson learned! I'm done with this bank.
As if that was not enough, whoever processed our transactions decided they're going incorrect amounts into incorrect accounts and totally ignore the forms we completed.
Nedbank you are trash. I'm over this!
As if that was not enough, whoever processed our transactions decided they're going incorrect amounts into incorrect accounts and totally ignore the forms we completed.
Nedbank you are trash. I'm over this!