Appalling service from Nedbank Card Division
<p>3 weeks ago I requested that my account be closed and to-date nothing has happened. I have been given a reference number and have been following up weekly just to be told they have back-log. How long does it actually take to close an account with Nedbank???</p> <p>No one can tell me when my account will be closed. It going for week 4 now. </p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
A Resolutions Manager has still not contacted me and its now week 4!!!!!! Can someone please just close my account????
A Resolutions Manager has still not contacted me and its now week 4!!!!!! Can someone please just close my account????
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team