Appalling Service from Nedbank

<p>I received the following text message from Nedbank dated 27/09/2016 Nedbank is discontinuing all non-chip cards for security reasons. Your non-chip card(s) will be cancelled on 15 October 2016 and will be retained when used at an ATM. Urgently call the Nedbank Contact Centre on ***to order a free Chip & PIN Cheque card or visit your nearest Nedbank branch. I contacted the contact centre only to be told they are unable to assist me i need to go to the nearest branch. I then went into a branch only to be informed that they are unable to assist only the contact centre is able to order a cheque card. i was issued a temporary card in the interim and the old one destroyed. i called and ordered a card. i thereafter had to call on 2 more occassions to order my card as up and until date have not yet received my card. The temporary card has an expiry date after 30 days, which means i have to go into the bank to renew my card after every 30 days. Its disgusting to be dealing with such a reputable institution and receiving such service. they have a motto of just ask once, with which i have never experienced once. All my experiences have been dissatisfying. As customers we are charged a service fee only in return to receive service of the lowest standard. Nedbank recruits *********** individuals. i do not recommend anyone to bank with Nedbank.</p>