Appalling Service
<p>I have received inconsistent information from Nedbank Homeloans, after calling the service desk numerous times, my queries are still not resolved as no one is prepared to take ownership of my queries. Managers promise they are going to arrange a call back and then never hear from them. </p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
This homeloan complaint has been going on for 3 weeks and I still continue to receive conflicting information even from the consultants assisting with this query. I would appreciate it for this complaint to be escalated to senior management and for someone to contact me as soon as possible to resolve!!!!
This homeloan complaint has been going on for 3 weeks and I still continue to receive conflicting information even from the consultants assisting with this query. I would appreciate it for this complaint to be escalated to senior management and for someone to contact me as soon as possible to resolve!!!!