Appalling service

I've been trying to deposit money for the past two days at the Nedbank ATM but it keeps giving me an error message. Today I decided to go in the branch to make the manual deposit. This old lady with a green thing on her cheek tells me to go to the ATM. I did & again it gives me an error message. I then walk back in & tell her that it's giving me an error message. She decides to ask me what the error message is and I ask her to check it cause she seriously does not expect me to memorize the whole thing. Then she decides to tell me how busy she is and still asks about the error message. What ****es me off the most is not the fact that she was busy but for the fact that others in that branch were asking her to come & help me and she just sat there. I heard those people asking her. Another thing is wasting my time when she could've asked me to wait for her until she finishes up with the other client instead she kept on asking me questions as of she would help me right on the spot. I left that branch without getting any help & had to drive all the way to southgate for a mere deposit! I would suggest that you employ people with a certain calibre of skill NOT the likes of that woman