Appalling service

I logged a call on the 19th May 2019 about being unable to receive notifications and smses. The service I received OR the lack thereof make me so angry about the financial institution. I have yesterday purchased electricity for R1000 and never received a voucher. The call logged hasn't been resolved to date.

That star rating should not be even possible...

The company does not deserve the relationship I have with it. Further anger stems from the fact that even the airtime spend to contact them will not be reimbursed