LA
Lucia A

1 reviews | Active since Feb 2015

14 Apr 2015, 11:57

APPALLED BY THEIR PROCESSES

MY PERSONAL LOAN HAS ALWAYS FOR PAST TWO YEARS BEEN DEBITED FRM MY FNB CHEQUE ACC, THIS MONTH NOT ONLY DID THE DEBIT RDER NOT RUN BUT MY SAVING ACC WAS DEBITED FOR 89. AND NEDBANK SENDS ME AN SMS STATING MY PERSONAL LOAN WAS ONLY PARTIALLY PAID???? NOW WHO R THEY TRYIN TO BLAME? ME?????? FOR THEIR STUPID SYSTEMS OR FOR SOME IDIOT THAT PRESSED A BUTTON???? THEN THEY HAVE THE AUDACTIY TO TELL ME TO CALL URGENTLY.. I MUST USE MY ARTIME TO CALL THEM TO ADVISE THEM ON THEIR ERROR??? NOT ONLY AM I DISGUSTED BUT HERES SOMETHING TO ADD.. IF U NEED ADVICE ON BANKING CONTACT FNB@!!! THEY KNOW HOW TO BANK AND THEY DO A DAMN GOOD JOB OF IT. IF THEY MESS UP I DONT MIND CALLING FNB, COS I KNOW THEY HAVE THE SYSTEMS AND THE KNOW-HOW. <br> FIX YOU MESS AND DONT SEND ME SMS!!!!! I WANT MY 89. REVERSED TO ME SAVINGS ACCOUNT. I AM UNEMPLOYED..<br> <br> #HATENEDBANK #WHYCANTALLBANKSDOBANKINGLIKEFNB #FNBISTHEBEST #YESNEDBANKUCANMAKESNOTYREMARKSIDONTCARE

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Replies (1)
Nedbank
Nedbank's reply14 Apr 2015, 12:22
Official
Hello mallen,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

Kind regards

Client Experience Team

Best regards,