LVH
Lu-Jeanne Van Heerden

1 reviews | Active since May 2017

17 May 2017, 07:48

APO manual payment

<p>Nedbank took an unautorised payment for my credit card this month. No phone call or email.</p> <p>I had to pay a few extra things (contact lenses, etc.) and now i do not have enough money. </p> <p> </p>

0
Replies (2)
Nedbank
Nedbank's reply17 May 2017, 15:50
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kindly note that due to a problem experienced on the Hello Peter website you can expect a delay in the response from Nedank.

Kind regards

Client Experience Team

LVH
Lu-Jeanne Van Heerden's update29 May 2017, 10:25
Reviewer Update

I have received a phone call, but nobody can assist me with working out a payment plan. I can pay the whole amount in September...unfortunately that does not work for them either...*** nedbank????