1 reviews | Active since Aug 2016

31 Aug 2018, 07:16

APO Manual Pay

Dear Nedbank, I understand that you my want money that is outstanding on one's credit card but to deduct thousands of rand from my cheque account without authorisation or my permission or warning is a blatant invasion of the money I work hard for and unacceptable as I did make payment into the credit card account.

I must say I am furious and disgusted in the lengths you take. You just deduct money from my account and leave me with not enough money to get me through the rest of the month. How are you able to deduct such a large portion of my money without my permission? I have planned expenses to worry about, paying for petrol to get to work, food, medical fees etc.

Nedbank, I will be cancelling all my accounts with you!

0
Replies (2)
Nedbank
Nedbank's reply31 Aug 2018, 09:02
Official

Dear Mandy ,

We have noted your concerns regarding the payment that was deducted for your credit card. Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards

Client Service Support

's update31 Aug 2018, 14:10
Reviewer Update
Resolution Manager has not contacted me. I got an sms however to state that my account was debited and a number to call. I spoke to the rudest employee in Card Collection division that cannot assist, and speaks to you like they would give their friends attitude. I am definitely changing my bank. Nedbank you disgust me!