Apalling Service

I refer to my complaint to the Customer feedback on 18/02/2016 ref no ***.<br> <br> I made a complaint about the appalling service I received from Nedbank Greenstone and on 19/2 I got a reference no (***) from a Scelo Thejane telling me that urgent follow up had been done.<br> <br> Since then Nedbank has been conspicuous by it's silence. As this involves foreign currency I am losing money every day I go without an answer.<br> It seems Nedbank have become like all the other corporates who issue reference no's and then hope the problem goes away.<br> After 15 yrs+ of dealing with Nedbank I am extremely disappointed with this sort of attitude to problems