BS
Boniswa S

1 reviews | Active since May 2016

24 May 2016, 14:32

Another IrritatedNedbank Customer

<p> I did a cash deposit at Nedbank Via ATM at Carlwald yesterday, (23/05/2016) evening at 18h46pm. From my understanding and expereince the cash is instantly available. Its 4H30PM the next day (24/05/2016) and i still have not recieved any of the funds i deposited. When i made the transaction yesterday i immediately recieved a notification via sms of the available balance. But when i tried to access my account the funds were not available. How long does it take Nedbank to clear cash deposits Via ATM because with most banks its immediate. I really feel i am with the wrong ban****!</p>

0
Replies (1)
Nedbank
Nedbank's reply25 May 2016, 06:11
Official

Dear Boniswa,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team