PS
Portia S

1 reviews | Active since Mar 2012

30 Oct 2015, 09:16

Annoyed by bank charges

Im very much annoyed by nedbank and its charges, i feel they are trying to make more money out of me. i have a Savv platinum account and i pay R169.00 monthly, however this month i used my card for purchases on the 25-10-2015 and i know i have insurances that need to be deducted, however the card payments deduction does not reflect immediately and i didnt keep track on my balance, to make things worse i transfered R4000 from my investment and it reflected the next dat 28/10/2015,and all the deductions including insurance and card payments were taken on the 27/10/2015 and now im being charges R90x6 for insufficient funds even though the card payments were supposed to reflect the 25/10/2015 and not the 28/10/2015 as its messing up my balances, i dont feel i need to be charges these fees and all my insurances are still not reversed but im paying for the insufficient funds. Please sort this out before i get fustrated and close my bank account.

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Replies (1)
Nedbank
Nedbank's reply30 Oct 2015, 09:47
Official
Hello Noxolo11,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team