Annoyed!!
<p>Good day Nedbank.</p> <p>I am so sick and tired of the service quality I get as a nedbank card holder! Money was paid into my account on the last day of February (28th) so my debits can go off, it was an eft from a nedbank account which is "suppose" to be be immediate but nedbank has charged me 4 honoring fees because your system was clearly slow and the money only reflected the following day! The worst part is that the last SMS I received from nedbank was on Thursday (2nd of March) saying I still had money available... I go to use my card at a shop on the 4the of March and it gets declined!! I never received any notifications thereafter regarding my bank balance! I am really so sick and tired of the terrible service, even your nedbank app is offline half the time! I have now had it with nedbank!! I have now been humiliated due to nedbanks failure to deliver the service they promise! Fix your systems so that bedbank to nedbank payments reflect immediately as they should or I will be taking my money elsewhere!!!!! </p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
