Angry customer

I made a notice of withdraw R1000 on Saturday night in my 1day notice. The money was supposed to be in my account today (20February2018) to my surprise money is deducted from my account but not in the account it was supposed to be transfered to. I called the bank but because I took long on the call is ran out of air time and the problem is still not solved. I travelled I needed the money now I'm suffering for the incompetence of the bank maybe am not not welcomedo in this bank coz it's not the first time I experience such ******* if my money is not welcomed they should say the word.