An hour JUST to cash a cheque

<p>Today I quickly went to Nedbank to cash a cheque, I left the office with a smile but came back with a bad taste in my mouth. I went to the Teller Section and informed them of what I needed help with, they provided me with a ticket (not sure why they have that ticket system there cause they can't keep track of how it works), I waited from 11:18 am until 11:45 to see a Consultant, who then referred me back to the Ticket Issuing section and told me my cheque needed to be verified FIRST!! Why was I not told this before I waited?! When I asked him why he said "I'm not sure why you weren't informed, (No apology!!), When I gave my ticket to be verified, the ladies at the Station looked very confused about what I was asking them, but eventually took my ticket, I waited and waited for it to be verified and I know for a fact that there's always someone to verify at the company I got the cheque from. FINALLY at around 12:25, I was assisted and left the bank with my money, but while I was sitting there about 4 or more people complained about how slow their service was. In fact I was a little bit annoyed when I got a Nedbank cheque, cause previous experiences taught me they couldn't care less about their consumers. Now even if I wanted to bank with them, after that I will definately pass. I am so annoyed, the staff there seem clueless, and only interested in looking pretty. NO TCF!! NOTHING....</p>