An asset to the company who listens to clients

<p> I want to compliment and say thank you to a Nedbank employee who really turned my experiance around and put my needs first. She is an asset to the company and I hope that they are aware of this. Pamela Pillay took time to listen to me understood my frustrations and helped get the issues resolved rather than hiding behind company policy. A very big thank you to her and I do apologise that this is so delayed. I hope that she is rewarded accordingly. </p>