1 reviews | Active since Mar 2009
AMEX/VISA and SAA VOYAGER
I received a letter from SAA-Voyager stating that I had enough Voyager Miles for a free companion ticket: 129 000 miles.<br> <br> I decided to go to Brisbane (Australia) and book a ticket for my husband and myself. Since SAA only flies to Perth I had to get two additional tickets from Perth to Brisbane from Qantas. <br> <br> Total cost with SAA-Voyager miles included (1 free companion ticket).<br> <br> R15 701.72 One ticket to Perth for ONE person<br> <br> R6 021.72 Airport Taxes for the free companion ticket<br> <br> R14 300.00 Qantas Airlines (2 tickets from Perth to Brisbane)<br> <br> TOTAL COST R36 023.44<br> <br> Had I decided NOT TO USE the FREE COMPANION TICKET \courtesy"of SAA-VOYAGER:<br> 2 air tickets from Johannesburg to Sidney then Brisbane with QANTAS AIRLINES<br> R28 994 .<br> I was ripped of in R7.028<br> I would like to know what is the benefit of having SAA-VOYAGER MILES and having the credit cards (I have AMEX & VISA) with NEDBANK? Please remember that we pay a high fee every year to have those 2 credit cards.<br> <br> I am a very unhappy customer and I am considering closing my husband and my credit cards with NEDBANK /SAA.<br> I'm using this **** for many years"
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
