American Express Credit Platinum Credit Card

I was initially offered a Gold Amex Card by a consultant over the phone. I do not bank with Nedbank. I was impressed by the service and thought it would be a good idea to have a credit card that provided me with an option of having a higher credit facility in terms of rand value. Sometime thereafter I was contacted by another consultant and offered a Platinum Credit card. So I hopped over to the Bank and received my new credit card. So I was informed by the consultant that I would be paying a fee of R60 a month for this new credit card. Upon perusal of my statement today I found out that I was being charged a service fee for both a gold and Platinum credit card and I created a nice debit balance for myself. Anyway I called the call center and they were very professional and assisted me kindly. I am just waiting for a final balance and I am cancelling this credit facility. To Nedbank, it is arguably understandable that human incompetence is unavoidable, however, I urge you to please invest in Human Resources that actually add value to your business and not cause your company to lose business, needless to say, this has left an indelible impression on me regarding Nedbank in the futur