HT
Heidi T

1 reviews | Active since Oct 2015

21 Oct 2015, 13:58

Amazing attitude and very helpfull

Our merchant terminal was having connection problems, so I contacted the Nedbank call center. Siwe answered and assisted me. She was very helpful and checked every possible reason why the terminal could be giving problems. most of the times call center agents will rush helping you and not be so thorough. Thank you very much.

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Replies (1)
Nedbank
Nedbank's reply21 Oct 2015, 15:10
Official
Hello Heidi17,

This is really outstanding feedback. We are happy to hear that Siwe was able to make great banking happen for you.

We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team