Almost a year and query has not been resolved - empty promises

<p>Priya Pillay - Legal Controller - Nedbank Retail Recoveries </p> <p>I have logged a query with Priya last year 9 June 2016, I have sent numerous emails up and down, listen to numerous excuses and now I have had it.</p> <p>Nedbank promised to stop the interest, account was handed over to a lawyer that was also supposed to stop the interest and nothing happened. Can someone please contact me so that I can forward all 36 emails so that they can se what is going on.</p>