Allocation of settlement payment

On the 24/03/2015, I did an EFT of R110217.00 in order to settle my personal loan. Only on the 30/03/2015 they could confirm if they received payment but I was told by the call centre payment was made into a suspense account instead of my personal loan account. I will not have to wait 7days for the funds to be transferred to my personal loan account. Which is totally unacceptable. I am in the process of applying for a bond and this is going to affect my credit rating as a double debit order will be made on the 31/03/2015 of around R7000.00.<br> <br> A superior person at nedbank needs to contact me urgently with regards to this matter and resolve it urgently.<br> <br> If not I will notify the public of the pathetic customer service that I have received for only the transferring of funds to a correct account.