Allocation of Cash Deposit into wrong account

<p>I have never since I was born experienced such rotten service. </p> <p> </p> <p><br />I went to Nedbank Centurion Mall on Friday to deposit cash into my MFC Vehicle Settlement Account, first cash deposit [R4000] done at 10:00 am and second deposit [R2365.27] done at 16:00 pm same day. </p> <p> </p> <p><br />I had the settlement letter with me as I made the deposit but the lady who assisted me used the wrong account/reference and now I am stuck by the dealer of which i app**** to get another car and they need confirmation that the account has been settled before I could sign contract. </p> <p> </p> <p><br />This is inconveniencing me as I took Monday off so I could sign contract and get my car but Nedbank used the wrong reference and I cannot get my car. </p> <p> </p> <p><br />The branch manager is not available and the rudest lady [Liezel Williams] who is a team leader does not want to take responsibility for inconveniencing us and take immediate action to have the funds/cash into right account. We asked her to reverse and re-send the cash/funds into right account using the right reference but she does not want to. It is their mistake that the cash deposit is in wrong account and they do not want anything to do with it. </p> <p> </p> <p> </p> <p> </p> <p>Now I cannot get my car on a day off I took so I can drive to Limpopo. </p> <p> </p> <p><br />This is the most rotten stinking service I have ever received. </p> <p> </p> <p><br />Believe me, I am going to close my account with Nedbank. I never in my life want to deal with such *********** service. Never in my life, since I was born. </p> <p> </p> <p><br />I am poorly disappointed with Nedbank and I do not want anything to do with Nedbank from today. </p>