Alleviating unnecessary inconvenience

Whilst experiencing huge difficulties with 35 of our FNB accounts and zero customer service, we approached Nedbank requesting a list of requirements in order to open an account for a body corporate.<br> Nedbank Tokai branch clearly wanted the business which Fnb are not too concerned about losing as they immediately sat us down with their relationship manager, Magnus and obtained the list of requirements from the various departments within a few days.<br> Despite being overloaded, Magnus has ensured that the process of opening accounts and submitting the necessary documents for each account is carried out with as little inconvenience to us as possible. He has made himself available and accommodated our availability to visit the branch. <br> If this is the level of service which Nedbank strives for then I am certainly looking forward to moving my business to their bank.