1 reviews | Active since Aug 2011
All we wanted was help and good service
On Tuesday, I went to Nedbank to get help on how to open a business account. As a young South African, I want to ensure that I comply with SARS and tax regulations as I start a business. I got to Nedbank with a friend (and business partner of mine) with so many huge expectations because of the bank's reputation. <br> <br> The guy we approached was so welcoming upon entering his office. As we started saying our story, he was so quick to interrupt us telling us that \Lucas"was the person to help us and he'd send our information to him. I asked \""who's Lucas?\"" He kept interrupting us saying \""Are you going to let me finish? I need your details to take to Lucas\"" disregarding our questions. I then decided to ask some more saying \""You keep talking about Lucas"
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
