TS
Thabo S

1 reviews | Active since Jul 2020

31 Oct 2021, 17:09

All I need is my money back, as I have financial obligations that I need to honor.

I AM NEW MEMBER FOR THIS BANK AND TO MY SURPRISE, I AM FACED WITH FINANCIAL RUIN AS THE BANK CAN'T EXPLAIN WHERE MY MONEY WENT. I GOT PAID ON THE 27/10/2021.TO MY SURPRISE ON THE 28/10/2021 MY MONEY WAS NO LONGER IN MY ACCOUNT. I WAS AT BROOKLYN BRANCH AND THEY COULDN'T HELP ME. I ALSO CALLED CUSTOMER CARE OF THE BANK NOTHING CAME UP AS SOLUTION TO ME. WHAT IS WORSE I AM A NEW CLIENT FOR THE BANK AND THIS THE TREATMENT I GOT. TILL TO DATE NO ONE HAS COME THROUGH FOR ME YET. OI HAVE LOGGED NUMEROUS COMPLAINTS AND NONE OF THAT HAS BEEN RESOLVED. AS I SIT HERE I AM OVERLY FRUSTRATED AND PEOPLE WHO SUPPOSED TO KNOW THE CAUSE OF THE PROBLEM THEY ARE UNALBE TO COME THROUGH FOR.

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