All credit to PAMELA PILLAY of Nedbank!

A few weeks ago I lodged a complaint about an apparently botched up credit card application. After a relatively long period of silence I decided to question the status of my application. I was informed that it had laspsed and that I'd have to commence ab initio. This annoyed me and hence my negative posting on this site. However, I must now admit that the confusion was not entirely Nedbank's oversight and misunderstanding, but mine as well. The very next day after my posting an extremely competent, polite and very courteous lady, namely, Pamela Pillay, Escalations and Support Consultant / Client Service Support / Nedbank Limited, contacted me and informed me that she would conduct a full investigation into my report. Within no time at all, a matter of just a few days, Pamela had rooted out the primary issues and informed me that she would reverse this negative situation very shortly. And that is exactly what she did! In no time at all I received a call from her that my cards were available for collection at the Musgrave branch. Yesterday I went to the said branch, and at the mere mention of Pamela's name, I was attended to in no time at all. All credit to Pamela. Thank you Pamela!