*********** Agents

I have emailed 4 / 5 agents concerning a Credit Assurance amount that was deducted from my homeloan credit balance. References :{***0} {***1} {***2} {***0} {***6}

This is the email I sent yesterday regarding a Credit Assurance that was taken from our bond account yet we are already paying a monthly installment, thus the amount was taken twice. NO ONE seems to understand that....5 agents later. I need assistance with this urgently. Hopefully someone that knows what they doing. This is now becoming a very tedious affair!

I have just gone over my latest bond statement and the following is being deducted MONTHLY Interest : R13,869 Homeowners INSURANCE : R461.47 CREDIT LIFE INSURANCE : R664.92 Additionally this month : CREDIT ASSURANCE : R7525.26 So for this month alone, we have paid R22 520.65 Can someone please advise what the difference is between Credit LIFE INSURANCE and Credit ASSURANCE if both of these cover the same events (accidental death, retrenchment, etc) If you dont know, please find out from your supervisor before replying to this email.