again not listening!!
Go and listen to the last call between myself and your call call center ON 10 November 2015 between 08:00 and 10:00 when I explicitly explained that I have been and will continue to pay my personal loan on or before the 7th of each month via EFT deposit!!!<br> <br> Instead of your agent listening to what client instructed a payment arrangement was loaded for 3 month which was and is not required and my Platinum Account debited 01 December 2015 with -ZAR3,950.45.<br> <br> \Payment arrangement of R3948.87 by debit order starting 01/12/2015 for 3 months"***\""<br> <br> COMPLETELY OPPOSITE TO WHAT WAS SAID ON THE CLAIMED RECORDED CALL!!!!<br> <br> This is the very last time you touch my bank account"
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Nedbank's replyOfficial
01 Dec 2015, 08:31Hello TheMedia,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply01 Dec 2015, 08:31
Official
Hello TheMedia,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team