DJ
Debbie J

1 reviews | Active since Mar 2010

28 Jun 2016, 18:24

Again no tax certificates

<p>Every year we get our tax certificate from all other banks, medical aids and so on before the end of June.<br />Every year Nedbank is the only bank that don't have our tax certificates ready.</p> <p>Nedbank, my problem isn't with the branch, it's with Nedbank. Our branch can't help us. Why is Nedbank the only company we struggle year after year to get our new certificates?<br />Nedbank, are you aware that the tax return season start the 1st of July, and not somewhere in July.</p> <p>Hope to receive our Tax certificates before Thursday.<br />Thanking you in advance.</p>

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Replies (1)
Nedbank
Nedbank's reply29 Jun 2016, 04:32
Official

Dear Debbie,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team