1 reviews | Active since Sept 2016

26 Jan 2017, 20:39

AGAIN NO STUDENT LOAN!!!

<p>I would love for NEDBANK Student Loans to explain to me exactly why my son's student loan has not been approved - for the FOURTH time.</p> <p> </p> <p>I can understand the first time - incomplete paper work. Even the second time - needing to know what he has done since leaving school. But why, just why, 4 times? What is it that you want from us?</p> <p> </p> <p>I have 3 accounts with Nedbank, been there for at least 10 years, and my son has his account at Nedbank and STILL we are not good enough for a student loan. </p> <p> </p> <p>I can get a personal laon within 3 days, but not a student loan. Fathom that!</p> <p> </p> <p>Maybe it is time that I change to another banking institution that values its clients.</p>

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Replies (1)
Nedbank
Nedbank's reply27 Jan 2017, 08:40
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team