SR
SOS R

1 reviews | Active since Mar 2009

17 Feb 2015, 22:23

ag nee man

i needed some funds for my scan after my tendon rapture and i wanted to see how soon I could access my funds from my investment. My banker was not there and someone else was asked to help me. She told me the best option was to apply for a credit card and link it to my profile. That was after she confirmed there would be no charges whatsoever as it is part of the monthly fee I pay (interest only would be paid) now I see I am charge a whole lot of charges that I am not willing to pay. Why lie to get a sale? I would have waited over nite it it came to that for funds to clear than to agree to pay such fees. You guys are slowly getting to me and I honestly think I must move all my accounts elsewhere. How do you explain this?

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Replies (1)
Nedbank
Nedbank's reply18 Feb 2015, 08:27
Official
Hello NeedHelp,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team