After useless service And cancel. still no Refund

Nedbank REF NO:***<br> <br> I app**** for a pocket POS unit for my business and supp**** all requested documentation over the Internet. <br> After a week of no communication I called in to find out what the hold up was. They told me to supply additional documentation, which I immediately did. Then after another week of waiting I called in again to find out what the hold up was. <br> Was told the same documents I submitted on the last request are outstanding! <br> I then explained that I will be going overseas and that I am running out of time. <br> The matter was then escalated to a manager to get back to me the same day. Needless to say that no one got back to me. <br> I have then canceled the application. I was assured the money will be refunded immediately. <br> Needless to say that now after a week later I still don't have my refund. <br> I called in twice to enquire on when my R2280 will be refunded and at both occasions the matter was aledgly escalated to the manager and I shall await them calling me. <br> Needless to say, I am still waiting.<br> <br> Beware of the the useless and in-efficient merchants and manager at Nedbank pocket POS