After 40 years i am leaving this bank which has gone to hell.

I have been with Nedbank for 40 years and they just get worse and worse. i have a private/professional banker who does nothing - does not respond to emails/texts etc. this is what usually happens. none of them seems to be any good at all. so then i complain to the clientfeedback email address and get this: reference ***1. And then nothing. So even your complaints department does not give a damn. i phone the after hours professional banking number yesterday (1st May at about 8h00) and after 6 times calling someone grudgingly picked up and promised to email me etc so i had a return address as i requested to be given a different banker (although why I don't know - they seem all to be dreadful/useless) and nothing. Leaving Nedbank.