Administrator

I am 68 yr old pensioner who received a bad service from Nedbank waterfall mall on 28/06/2018 from a consultant named Tsholo,who blatantly refused to helped telling me that my service is going to take long because she got paid by each customer she helps so meaning I was gonna take her time.I have with other ladies from my surrounding a social club whereby 2of our signatory left the club and refuse to come sign for us,we were then advised by the bank to go make an affidavits and come with 2 replacements of which we did. But to our surprise Nedbank consultant Tsholo told us that we can't come on month end and that we must go to the sheriff so that they can arrest those people,so as old as I am,where will I take the mo ey to travel to and fro the police station,and why tell us to bring something and on arrival they talk abt something else. They also told us that they will never help us as we opened our account in Rustenburg branch and told us to go there. Is this the kind of service one has to get when going to Nedbank or what.I am too old to be taken from pillar to post.I use public transport to go there knowing that I will receive help but when am turned back without any reason,I have doubts I will ever do business with Nedbank ever again.