1 reviews | Active since Mar 2017

02 Jun 2017, 15:41

Added to profile but can not see.

<p>This is now the second time I went to a Nedbank branch to have minors added to my profile. My two sons are on. Now I want to add my daughter but I can not see her accounts. As this is the second time .... Well let's say this is unprofessional, the consultant was very friendly and eager to help. So tell me why can I not see the accounts but I can see my previously added sons. And yes the removal of an account was direct but these I want to add is not!</p>

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Replies (1)
Nedbank
Nedbank's reply02 Jun 2017, 16:46
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team