Accounts Put On Hold

Hello Petter,

Since Friday 29 November I haven't been able to access my funds from my Nedbank accounts. You can imagine the embarrassment I suffered when trying to buy. I called the contact center and was told that it is because I need to FICA the accounts but guess what, I had already done that on the 12th on November. Besides that no one ever notified me that my accounts would be put on hold. I walked into the Fox street branch and the gentleman who helped me sent an email to the FICA department advising that my account is already FICAd. He promised that by the end of the day the hold should have been lifted. Still my accounts are still on hold. No one has gotten back to to tell me whats going on. I have been banking with Nedbank since 2007 and this is the worst experience I have had with them. I have had colleagues complaining about this bank and never believed them. Now I do and think I should not bank with them anymore.