JD
Jameelah D
1 reviews | Active since Feb 2016
08 Mar 2016, 20:28
Account Still Frozen
Last week I had written a report detailing the events leading up to and after my bank account had been frozen. It has been an entire WEEK since I submitted the necessary documents, and my account is still frozen, after being told that it would only take 2-3 working days. I cannot begin to describe what an inconvenience this is. I have lost all faith in Nedbank.
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Nedbank's replyOfficial
09 Mar 2016, 10:30Hello Jameelah96,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply09 Mar 2016, 10:30
Official
Hello Jameelah96,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team