jM
joseph M
1 reviews | Active since Feb 2014
03 Sept 2015, 16:01
Account still being debited
I called nedbank Merchants to cancel my speed point machine 2 month ago and i was promised to get response with 48 hours as my account was being charged for a machine that i dont use anymore.<br> <br> never got the call back and my account is still being debited.<br> <br> Very disappointed with nedbank and considering moving my account somewhere.
Helpful (0)
Replies (1)0
Replies (1)
Nedbank's replyOfficial
04 Sept 2015, 08:09Hello joseph.ma,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply04 Sept 2015, 08:09
Official
Hello joseph.ma,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team