Account paid up and Nedbank do not do their job to close the account and remove you from the credit burua. Pathetic Service.

I was contacted again on my Nedbank personal loan account. The account was sold to the Nimble group. I received a loan settlement letter from them for the amount of R56,899.20 on the 16 April 2026.

The full amount of R56,899.20 was paid in full on the 30 April 2026 into Nimble Credit Solutions account.

Till to date I am struggling with Nedbank to remove my name from all the credit buraus. I have forward multi-pal times proof of payment to Nedbank and it seems to me that the people from Nedbank do not want to do there part and work to get this amount allocated towards the account.

I forward emails to Riaan Patterson & Scelo Thejane multi-pal times and according to his last email it stated that "Unfortunately we do rely on feedback from the recoveries team which creates the delays, however, as confirmed to you this morning the matter was escalated to the recoveries management for urgent feedback".

Why is that, that I must wait for the recoveries team to decide to inform him that they received the money and that the account will be removed from my ITC. As I am feeling now, is that my money was "******" as it is nearly 2 months now and the amount is still not allocated to the account.

I even tried to get it removed from my credit profile by login a dispute and at the credit burau but the "recoveries team" just forward the "old Judgement" to them.

NEDBANK, I OWE YOU NOTHING. If this is not resolved with the period of today and I receive a letter stating that the account has been paid in full and that my name is removed from all credit buraus, I will be forced to contact my lawyer and also all the mayor newspapers to provide them with all my evidence and to inform each and every customer that is dealing with NEDBANK to be on the look out.

This is really not the way to go forward but I have no other choice. R56,899 is a lot of monies which I paid towards this account and the people working at NEDBANK are too lazy to do their job and get an account closed, but to get you listed, that is a while other story, they cannot wait to do so.

I am awaiting a formal e-mail from the CEO of Nedbank stating the next steps to be done going forward. If this is the way Nedbank want to do business, then I will never use them for financing.

Enough is now really enough, waiting nearly two (2) months for an account to be closed, really! If I do business with my clients like Nedbank is doing, then I would be fired a long time ago.