ACCOUNT NOT CLOSED AND STILL BEING BILLED

Good day,<br> <br> I had an account with Nedbank for a couple of years and decided to close it in January 2016. I went to the Pinecrest mall on the 22/01/2016 and the lady at enquiries assisted me and assured it was closed. now I see my account is on a -R216.67 (14/01 - R90 hon Fee, 27/01 - R100 maintainance and 27/01 - R26 counter statements). I do not know anything about these two last deducted figures as the account should of being closed, I did not request any statements from Nedbank.<br> <br> The R90 HonFee was charged when an incorrect debit went off the account when there was no money in the account, I contacted the bank and tenacity and sorted it out and the money was reversed which means the R90 should of being too.<br> <br> Please assist as this is making my credit profile look terrible.<br> <br>