PL
Palesa L

1 reviews | Active since Jun 2015

05 Dec 2015, 13:37

account not closed

On the 24th of October I went to Nedbank at Centurion lifestyle requesting to close my account.The lady that assisted me assured me it will be done.On Monday the 30th of November I decided to go to Nedbank Carlswald just to make sure my account was closed.Then I was told my account is active.As a result I had to deposit R150.00 in the cheque acoount for the returned debit orders.I am really dissapointed with the service I recieved at Centurion lifestyle and not to mention the attitude.<br> <br>

0
Replies (1)
Nedbank
Nedbank's reply07 Dec 2015, 08:00
Official
Hello Natassa,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team