Account not activated

Opened an account on the 30th of July at Fox street from Mr. Sibeko, till today the 05th of August my account is not active. At work the letter provided was rejected as its not active and it's the last day for payroll. I'm so ****ed at the Mr. Sibeko from Nedbank Colosseum on Fox street provides such bad service . no follow up made, juuuust nothing