Account issues resolved.

I've had a lot of issues relating to my Nedbank accounts. My credit card and cheque account weren't linked properly and I was charged duplicate fees for almost 3 years. I then ordered a new Amex card and the wrong card was replaced. The Amex card was then replaced with one that expired a few months from the date I collected it. I was ready to switch banks.

I spoke to Pat Bingham, the branch manager at Bryanston and he wrote down all my details, and took the time to personally oversee the fixing of all the problems with my account. New cards were delivered, duplicate fees were reversed, I received regular feedback and the service was really amazing.