MV
Marius V

1 reviews | Active since Jun 2013

10 Oct 2017, 11:57

Account has been prescirbed

Good Day.

I have send an e-mail on the 26 September to Bianca Thompson stating the following: Good day Me. Thompson

"Please take note that my Nedbank Personal Loan has been prescribed according to act 68 of 1969. Please provide me with documentation that the account are now closed and removed from my name on all the ITC'S. Please provide me with that detail before end of business today, 26 September 2017. "

Since to date no replay back as yet. This must be DONE today, 10/10/2017 or I will take this up with my lawyer to get this sorted out.

0
Replies (2)
Nedbank
Nedbank's reply10 Oct 2017, 12:32
Official

Dear Marius

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

MV
Marius V's update20 Oct 2017, 10:28
Reviewer Update
This is now 10 days since I put Nedbank on HelloPeter.com. No one even bother to contact me in connection with this, nor did I received an letter stating my account has been prescribed and removed from the ITC. I want an e-mail today with the letter attached stating my account has been prescribed and my name was removed from the ITC. My e-mail: **********