Account Frozen

I am very disappointed by nedbank. They decided to go and freeze both my personal and business account because the permit they had in their system had expired. They did not even bother to notify me ( like what other banks do) that they needed these documents. I only got to find this out when one of my clients was trying to make a deposit into my account but the payment was getting rejected ( how embarrassing). I also failed to make a payment to my employee for his travel and accomodation who was out in Pietermaritzburg on work business because of this. I had to go and get an expensive loan to fund this.<br> I am very disgusted with this level of service. My problem is why was I not informed to hand in my new permit? No email, no phone call, no letter, no sms NOTHING. But had my account been overdrawn, I would have received un-ending calls from you!!!!<br> I have since submitted my new permit but you still need other letters and account is still on hold. sies.