Account *****

<p>On July 15th, my account was cleared out when someone cloned my card, registered it on MTN and bought thousands of rands worth of airtime. I was not alerted by Nedbank of these suspicious transaction happening on my account, and only found out when my card was declined in a store when trying to make a payment. I went into Greenstone branch on Monday 18th and opened a dispute. I was told I would hear back within 30 days. On 16th August I emailed to find out what was happening and after being given the run around I was told the form had only been lodged on the 26th July! I have since sent two emails asking for an update and have had no reply.</p> <p>I am very disappointed at the service I am receiving! Firstly how Nedbank allowed this to happened without picking it up and secondly how poorly my case has been handled!</p>