Account dormant status remains unchanged

<p>On Saturday 9 July I phoned Nedbank and asked for a limit increase which was granted, only to find I could not swipe, I could not withdraw at the ATM either, or even do an electronic transfer. On Monday I went to the branch and found the business account is dormant. To this day it has not been resolved due to internal procedures which are going to cost my company bigger losses. The account received funds but when I need to access those funds it's suddenly dormant and there are unreasonable, senseless, frustating, unacceptable delays. This is the most stressful banking experience I've ever had. This mess will potentially have far bigger impact on the company in the most negative way. I would appreciate assistance as a matter of urgency.</p>