Account Closure not finalised

Good day<br> <br> I am so sick and tired of going around for 2 months trying to get my cheque account closed. This all started on the 1st of March 2016 when i went through the whole process of closing my account, i was under the impression that my card was closed as i got confirmation of it being closed(verbally) the bank teller even took my card and tore it up. A month later i'm receiving smses saying \ my account has been over drawn\" i went to the bank again on the 4th April 2016 to find out what this is all about.<br> <br> when i get there it shows that my card is still active and i owe maintenance fees which came 3 weeks after i requested the closure. This is absolutely not acceptable and I am not responsible for any fees that came after i had request to close the card. It is not my problem that the banker teller did not action this request fully and i want that card closed immediately.<br> <br> another thing that made me want to move away from Nedbank is their new image/system where inquiries and tellers are all combined and customers get to spend the whole day in 1 bank waiting to be helped."