HS
Heidi S

1 reviews | Active since Oct 2010

16 Feb 2024, 19:43

Account closure

Honestly Nedbank I called you Monday to cancel a bank account with you and you won’t even send me the forms to sign. Your service is awful. I explained I’m away and need the form emailed. BUT no instead you leave it so what I have to pay bank fees. I want my account closed! Never will I ever use your services again! I’ve done nothing but battle. Your staff need to learn customer service!!! I want my account closed tomorrow morning!!!!!

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Replies (1)
HS
Heidi S's update20 Feb 2024, 08:42
Reviewer Update
Well clearly Nedbank has no interest in assisting clients if they can’t reply.
Seriously I’m surprised more people haven’t closed accounts with you as a bank.
Your customer service is awful